[Scheduled Maintenance] Infrastructure Maintenance
Scheduled Maintenance Report for Helpshift
The scheduled maintenance has been completed.
Posted Apr 10, 2019 - 10:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 10, 2019 - 09:30 UTC

On 10 April 2019, Helpshift will be upgrading some infrastructure components during a 30-minutes deployment window.

How will we be impacted?
We do not expect any impact due to this maintenance window. In a rare scenario, Auto-assignment or agent availability may be affected during this 30-minute window.

When will this happen?

UTC: 10th April 9:30 am to 10:00 am
PDT: 10th April 2:30 am to 3:00 am

We recommend subscribing to our Status Page for alerts on maintenance start and end times. You will be updated if there are any unexpected changes to the window or additional impact on your team.

For any questions or concerns, please contact us via our Knowledge Base.
Posted Apr 09, 2019 - 06:30 UTC
This scheduled maintenance affected: Management Portal.