Delivery issues with emails

Incident Report for Helpshift

Resolved

Outbound messages are operational.

Posted Jul 13, 2018 - 14:48 UTC

Update

Inbound emails are getting delivered.

Posted Jul 13, 2018 - 13:53 UTC

Monitoring

Currently incoming and outgoing emails are not getting delivered due to an outage in Mailgun. We are monitoring the issue and will post further updates,

Posted Jul 13, 2018 - 12:14 UTC

This incident affected: Email delivery and Inbound email processing.