Upcoming Release with Dashboard Impact
Scheduled Maintenance Report for Helpshift
Completed
The scheduled maintenance has been completed.
Posted about 1 month ago. Aug 06, 2019 - 12:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted about 1 month ago. Aug 06, 2019 - 05:30 UTC
Scheduled
On 6th August 2019 05:30 UTC, Helpshift will be introducing Text Templates feature and it will partially impact the Dashboard.

Impact on Dashboard During the Release

The following pages under App Settings will not be available for 3 hours during the release window:

Configure SDK
Configure Web Chat

All other pages on the Dashboard will be accessible and will continue to work as expected.

Incident Duration:

Start time: 06th Aug 2019 05:30 UTC

End time: 06th Aug 2019 08:30 UTC
Posted about 2 months ago. Jul 31, 2019 - 06:15 UTC
This scheduled maintenance affected: Management Portal.