We are observing issue with our pipeline that generates data for Analytics APIs. Analytics API can be used to download the data till 1:30 PM UTC

Incident Report for Helpshift

Resolved

This incident has been resolved.

Posted Sep 15, 2021 - 19:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 15, 2021 - 19:08 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 15, 2021 - 16:34 UTC

Investigating

We are currently investigating this issue.

Posted Sep 15, 2021 - 15:11 UTC

This incident affected: Issues Analytics API.