We are pleased to inform you that we have successfully resolved the webhooks issue and it is back to normal.
Posted Nov 01, 2023 - 22:15 UTC
Update
We have increased the scale capacity for webhooks and it has started to recover. I'll share the next update shortly.
Posted Nov 01, 2023 - 20:53 UTC
Update
I would like to inform you that everything is back to normal except webhooks. We are working on restoring it. I’ll share an update on webhooks shortly.
Posted Nov 01, 2023 - 19:15 UTC
Monitoring
We are pleased to inform you that we have restored the following features and they are back to normal - Chatbot Dashboard
Posted Nov 01, 2023 - 19:00 UTC
Update
We are continuing to investigate this issue.
Posted Nov 01, 2023 - 17:48 UTC
Update
We are continuing to investigate this issue.
Posted Nov 01, 2023 - 17:47 UTC
Update
We are continuing to investigate this issue.
Posted Nov 01, 2023 - 17:44 UTC
Investigating
We are currently experiencing a delay and few features are in degraded state. We are investigating on it.
Posted Nov 01, 2023 - 17:40 UTC
This incident affected: Management Portal, Webhooks, Bots, Channel Integrations, and Auto Assignment.