Helpshift Status

All Systems Operational

Management Portal Operational

Mobile SDK Operational

Web Support Page Operational

Analytics Dashboard Operational

Amazon Webservices datacenter #1 Operational

Amazon Webservices datacenter #2 Operational

Email delivery Operational

Inbound email processing Operational

Stripe API Operational

Campaigns Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

In-app Issue Reporting Uptime

Fetching

In-app FAQs Uptime

Fetching

Helpshift Issue Search Uptime

Fetching

Helpshift Issue List Uptime

Fetching

Web Help Page Uptime

Fetching

Web Help Page Search Uptime

Fetching

Past Incidents

Aug 19, 2017

No incidents reported today.

Aug 18, 2017

No incidents reported.

Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

Intermittent issue with auto-assignment of tickets

Resolved - The issue has been resolved.
Aug 10, 07:51 UTC

Investigating - We are currently investigating an issue around auto-assignment of issues to agents. Auto-assignment may fail intermittently.
Aug 10, 07:39 UTC

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.