All Systems Operational
Management Portal
Operational
Admin console for agents
Mobile SDK
Operational
Helpshift SDK services integrated in your app
Web Chat
Operational
Web Support Page
Operational
Public facing web support page
Analytics Dashboard
Operational
Amazon Webservices datacenter #1
Operational
Datacenter operated by Amazon
Amazon Webservices datacenter #2
Operational
Datacenter operated by Amazon
Email delivery
Operational
Email delivery powered by Mailgun
Inbound email processing
Operational
Incoming email (powered by Mailgun)
Webhooks
Operational
Predict
Operational
Predict dashboard
Issues Analytics API
Operational
Helpshift APIs
Operational
Salesforce Sync
Operational
Sync service with Salesforce
Time Based Automation
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.