All Systems Operational
Management Portal ? Operational
Mobile SDK ? Operational
Web Chat Operational
Web Support Page ? Operational
Analytics Dashboard Operational
Amazon Webservices datacenter #1 ? Operational
Amazon Webservices datacenter #2 ? Operational
Email delivery ? Operational
Inbound email processing ? Operational
Stripe API ? Operational
Campaigns Operational
Webhooks Operational
Predict ? Operational
Issues Analytics API Operational
Helpshift APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
In-app Issue Reporting Latency
Fetching
In-app FAQs Latency
Fetching
Issue Search Latency
Fetching
Issue List Latency
Fetching
Web Help Page Latency
Fetching
Web Help Page Search Latency
Fetching
Past Incidents
Jun 25, 2021

No incidents reported today.

Jun 24, 2021

No incidents reported.

Jun 23, 2021

No incidents reported.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021
Resolved - This incident has been resolved.
Jun 13, 07:22 UTC
Monitoring - A fix has been implemented and we are currently monitoring the situation.
Jun 13, 02:23 UTC
Identified - The issue has been identified as an AWS Outage. Once this AWS outage is resolved, our services will resume.
Jun 12, 20:08 UTC
Investigating - We are seeing degraded services in Analytics (Dashboard Analytics, PowerBI, and Analytics API).

The team is diligently investigating the issue as we speak.
Jun 12, 19:28 UTC
Jun 12, 2021
Jun 11, 2021

No incidents reported.