Resolved -
This incident has been resolved.
Feb 17, 15:15 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 17, 15:05 UTC
Investigating -
We are currently experiencing a partial degradation impacting the Team section of Dashboard Analytics.
The following reports are affected:
1. Team – Trends (Overall)
2. Team – Trends (Workload)
3. Team – Summary by Agents
Feb 17, 14:58 UTC