All Systems Operational
Management Portal ? Operational
Mobile SDK ? Operational
Web Chat Operational
Web Support Page ? Operational
Analytics Dashboard Operational
Amazon Webservices datacenter #1 ? Operational
Amazon Webservices datacenter #2 ? Operational
Email delivery ? Operational
Inbound email processing ? Operational
Stripe API ? Operational
Campaigns Operational
Webhooks Operational
Predict ? Operational
Issues Analytics API Operational
Helpshift APIs Operational
Salesforce Sync ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
In-app Issue Reporting Latency
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In-app FAQs Latency
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Issue Search Latency
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Issue List Latency
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Web Help Page Latency
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Past Incidents
Sep 21, 2021

No incidents reported today.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021
Resolved - This incident has been resolved.
Sep 15, 19:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 19:08 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 15, 16:34 UTC
Investigating - We are currently investigating this issue.
Sep 15, 15:11 UTC
Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021
Resolved - This incident has been resolved.
Sep 7, 16:18 UTC
Update - We are continuing to monitor for any further issues.
Sep 7, 15:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 7, 15:10 UTC
Investigating - We are currently investigating this issue.
Sep 7, 14:55 UTC
Resolved - This incident has been resolved.
Sep 7, 14:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 7, 13:48 UTC