Helpshift Status

All Systems Operational

Management Portal Operational

Mobile SDK Operational

Web Chat Operational

Web Support Page Operational

Analytics Dashboard Operational

Amazon Webservices datacenter #1 Operational

Amazon Webservices datacenter #2 Operational

Email delivery Operational

Inbound email processing Operational

Stripe API Operational

Campaigns Operational

Webhooks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

In-app Issue Reporting Latency

Fetching

In-app FAQs Latency

Fetching

Issue Search Latency

Fetching

Issue List Latency

Fetching

Web Help Page Latency

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Web Help Page Search Latency

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Past Incidents

Feb 24, 2019

No incidents reported today.

Feb 23, 2019

No incidents reported.

Feb 22, 2019

No incidents reported.

Feb 21, 2019

Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Feb 21, 07:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 06:45 UTC

Scheduled - We will be undergoing an ad-hoc maintenance on 5 Feb between 11.30 am and 12.30 pm UTC.

Dashboard might be affected for 1 - 2 minutes during this period. Data loss is not expected. End users might face problems to file new issues in the period of 1 - 2 minutes
Feb 21, 06:31 UTC

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.