All Systems Operational
Management Portal   ? Operational
Mobile SDK   ? Operational
Web Chat   Operational
Web Support Page   ? Operational
Analytics Dashboard   Operational
Amazon Webservices datacenter #1   ? Operational
Amazon Webservices datacenter #2   ? Operational
Email delivery   ? Operational
Inbound email processing   ? Operational
Stripe API   ? Operational
Campaigns   Operational
Webhooks   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
In-app Issue Reporting Uptime
Fetching
In-app FAQs Uptime
Fetching
Helpshift Issue Search Uptime
Fetching
Helpshift Issue List Uptime
Fetching
Web Help Page Uptime
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Web Help Page Search Uptime
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Past Incidents
Dec 12, 2018

No incidents reported today.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018
Completed - The scheduled maintenance is over.
Dec 4, 04:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 02:30 UTC
Scheduled - Custom Bots will be upgraded on 4 Dec between 2:30AM UTC and 4:30AM UTC. During this period of maintenance, you will not be able to access the Bots page. Bots cannot be viewed, created, edited, duplicated or disabled. Existing Bots can be assigned issues and will work as expected.
Nov 30, 06:52 UTC
Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.

Nov 28, 2018

No incidents reported.