Helpshift Status

All Systems Operational

Management Portal Operational

Mobile SDK Operational

Web Chat Operational

Web Support Page Operational

Analytics Dashboard Operational

Amazon Webservices datacenter #1 Operational

Amazon Webservices datacenter #2 Operational

Email delivery Operational

Inbound email processing Operational

Stripe API Operational

Campaigns Operational

Webhooks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

In-app Issue Reporting Uptime

Fetching

In-app FAQs Uptime

Fetching

Helpshift Issue Search Uptime

Fetching

Helpshift Issue List Uptime

Fetching

Web Help Page Uptime

Fetching

Web Help Page Search Uptime

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Past Incidents

Dec 12, 2018

No incidents reported today.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

Custom Bots Enhancements

Completed - The scheduled maintenance is over.
Dec 4, 04:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 02:30 UTC

Scheduled - Custom Bots will be upgraded on 4 Dec between 2:30AM UTC and 4:30AM UTC. During this period of maintenance, you will not be able to access the Bots page. Bots cannot be viewed, created, edited, duplicated or disabled. Existing Bots can be assigned issues and will work as expected.
Nov 30, 06:52 UTC

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.

Nov 28, 2018

No incidents reported.