All Systems Operational
Management Portal ? Operational
Mobile SDK ? Operational
Web Support Page ? Operational
Analytics Dashboard Operational
Amazon Webservices datacenter #1 ? Operational
Amazon Webservices datacenter #2 ? Operational
Email delivery ? Operational
Inbound email processing ? Operational
Stripe API ? Operational
Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
In-app Issue Reporting Uptime
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In-app FAQs Uptime
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Helpshift Issue Search Uptime
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Helpshift Issue List Uptime
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Web Help Page Uptime
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Web Help Page Search Uptime
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Past Incidents
Jun 25, 2017

No incidents reported today.

Jun 24, 2017

No incidents reported.

Jun 23, 2017

No incidents reported.

Jun 22, 2017

No incidents reported.

Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.

Jun 14, 2017
Postmortem - Read details
Jun 14, 12:35 UTC
Resolved - The issue has been been resolved.
Jun 14, 08:51 UTC
Monitoring - The issue has been fixed. Auto-assignment should work as expected.
Jun 14, 08:42 UTC
Identified - We have identified the issue. ETA of the fix is 20 mins from now, 8:35 AM UTC.
Jun 14, 08:15 UTC
Investigating - We are currently investigating an issue around auto-assignment of issues to agents. We will post an update soon.
Jun 14, 08:08 UTC
Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.