All Systems Operational
Uptime over the past 90 days. View historical uptime.
Management Portal ? Operational
Mobile SDK ? Operational
Web Chat Operational
Web Support Page ? Operational
Analytics Dashboard Operational
Amazon Webservices datacenter #1 ? Operational
Amazon Webservices datacenter #2 ? Operational
Email delivery ? Operational
Inbound email processing ? Operational
Webhooks Operational
Predict ? Operational
Issues Analytics API Operational
Helpshift APIs Operational
Salesforce Sync ? Operational
Time Based Automation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
In-app Issue Reporting Latency
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In-app FAQs Latency
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Issue Search Latency
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Issue List Latency
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Web Help Page Latency
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Web Help Page Search Latency
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Past Incidents
Jul 4, 2022

No incidents reported today.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022
Issue with TBD Auto assignment
Resolved - This incident has been resolved.
Jun 30, 13:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 12:55 UTC
Investigating - We are currently investigating this issue.
Jun 30, 12:51 UTC
Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

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