Dashboard experiencing degraded performance

Incident Report for Helpshift

Resolved

This incident has been resolved.
Posted Jul 11, 2025 - 18:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 11, 2025 - 18:01 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 11, 2025 - 17:59 UTC

Investigating

We are currently facing an issue with the Dashboard where the Group details are not showing under Settings -> Team
Posted Jul 11, 2025 - 15:39 UTC
This incident affected: Helpshift Dashboard.