Webchat is down (in-app)
Incident Report for Helpshift
Resolved
This incident has been resolved.
Posted Feb 28, 2024 - 15:27 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 28, 2024 - 15:14 UTC
Identified
We have found the root cause, we are fixing this issue.
Posted Feb 28, 2024 - 14:50 UTC
Investigating
We are currently investigating this issue.
Posted Feb 28, 2024 - 14:20 UTC
This incident affected: Web Chat.