Server Maintenance

Scheduled Maintenance Report for Helpshift

Completed

The scheduled maintenance has been completed.

Posted Jun 01, 2026 - 03:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 01, 2026 - 03:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted May 28, 2026 - 11:27 UTC

Scheduled

We will be conducting scheduled server maintenance on June 1, 2026, from 03:00 AM UTC to 03:30 AM UTC. During this time, you may experience an impact on the following components:

- Issue Messages
- Helpshift Dashboard
- Automations
- Bots

Posted May 26, 2026 - 12:40 UTC

This scheduled maintenance affected: Time Based Automation, Bots, New Issue Automation, Helpshift Dashboard, and Issue Messages.