Degraded Performance of SDK's
Incident Report for Helpshift
Resolved
The issue is resolved now, SDK's and Web chat clients are performing as expected.
Posted Jan 18, 2019 - 18:09 UTC
Monitoring
Our services are operational now and we are actively monitoring the performance.
Posted Jan 18, 2019 - 17:27 UTC
Investigating
We are currently experiencing degraded performance for Issue filing from end users (on SDK's as well as Web chat clients). We are investigating the issue.
Posted Jan 18, 2019 - 16:59 UTC
This incident affected: Mobile SDK and Web Chat.