Audit trails performance is degraded

Incident Report for Helpshift

Resolved

This incident has been resolved.

Posted Mar 04, 2019 - 21:19 UTC

Monitoring

Database maintenance is done. The audit trails should start showing up. We are monitoring closely.

Posted Mar 04, 2019 - 20:07 UTC

Update

We are performing emergency maintenance of our database. Audit trails will be delayed.

Posted Mar 04, 2019 - 19:11 UTC

Identified

We are seeing a high amount of writes on audit trails, resulting in degraded performance. We have identified the issue and working on a fix.

Posted Mar 04, 2019 - 19:08 UTC

This incident affected: Management Portal.