Degraded performance for Mark as Duplicate and Reject

Incident Report for Helpshift

Resolved

This incident has been resolved.

Posted Dec 19, 2023 - 17:27 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 19, 2023 - 15:21 UTC

Update

We’re currently experiencing degraded performance issues with Mark as Duplicate and Reject. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

Posted Dec 19, 2023 - 15:07 UTC

Investigating

We are currently investigating this issue.

Posted Dec 19, 2023 - 15:07 UTC

This incident affected: Management Portal.