A fix has been implemented and we are monitoring the result.
Posted May 16, 2024 - 04:14 UTC
Update
We'd like to inform you that we've scheduled maintenance to address this issue today from 2:30 am to 3:30 am UTC. Upon completion of the maintenance, we expect resolving the performance issue with Show Logs and CSV Reports.
Posted May 16, 2024 - 01:59 UTC
Update
I would like to inform you that the Webhooks systems are successfully restored. Our team is still working on restoring to normal performance levels for other two components (Show logs and CSV Reports).
Posted May 15, 2024 - 19:14 UTC
Update
We are currently experiencing performance issues with Show Logs, CSV Reports and Webhooks. We are continuing to investigate this issue.
Posted May 15, 2024 - 18:36 UTC
Investigating
We are currently experiencing performance issues with Show Logs and CSV Reports. Our team is currently working to restore normal performance levels. We're sincerely sorry for any inconvenience.
Posted May 15, 2024 - 16:50 UTC
This incident affected: Webhooks, CSV Reports, and Show Logs.