Issue with Inbound Outbound Mail Delivery system

Incident Report for Helpshift

Resolved

This incident has been resolved.

Posted May 31, 2024 - 10:29 UTC

Update

We are continuing to monitor for any further issues.

Posted May 31, 2024 - 08:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 31, 2024 - 08:33 UTC

Investigating

We are currently experiencing email delivery issues reported by Mailgun. We will provide updates as soon as they are available.

Posted May 31, 2024 - 08:20 UTC

This incident affected: Email delivery and Inbound email processing.