Server Maintenance [China Production Only]

Scheduled Maintenance Report for Helpshift

Completed

The scheduled maintenance has been completed.

Posted Aug 28, 2024 - 07:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 28, 2024 - 04:30 UTC

Scheduled

We will be performing scheduled maintenance on 2024-08-28 at 4:30 am - 7:30 am UTC. During this time, there will be a partial impact on,

Live updates on agent dashboard for 10 min window - page refresh would be needed to fetch latest state
End users may not see agent typing indicator
Stale agent presence state (online / offline)

Posted Aug 27, 2024 - 11:35 UTC