Degraded performance with automations

Incident Report for Helpshift

Resolved

The issue has been resolved. All the automations should now be functional.
Posted Mar 28, 2019 - 18:12 UTC

Identified

We are currently experiencing an outage with new issue automations and time based automations. We have identified the root cause and are in the process of fixing it. The current ETA for the fix is 6:30pm UTC.
Posted Mar 28, 2019 - 16:41 UTC
This incident affected: Management Portal.
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