Scheduled Maintenance

Scheduled Maintenance Report for Helpshift

Completed

The scheduled maintenance has been completed.

Posted Apr 16, 2026 - 04:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 16, 2026 - 04:00 UTC

Scheduled

We will be performing a system update on 16th April, 2026, from 4:00 AM to 4:30 AM UTC.

During this window, users and agents may experience intermittent slowness or 5XX errors across the platform. These actions are expected to succeed upon retry within 5–10 minutes.

We appreciate your patience while we complete this update.

Posted Apr 14, 2026 - 08:32 UTC

This scheduled maintenance affected: Helpshift Dashboard.