System Update

Scheduled Maintenance Report for Helpshift

Completed

The scheduled maintenance has been completed.

Posted Oct 30, 2025 - 11:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 30, 2025 - 07:30 UTC

Scheduled

We will be conducting scheduled maintenance from October 30, 2025, 07:30 AM UTC to October 30, 2025, 11:00 AM UTC. During this period, the below feature will see some degree of latency:
Auto-assignment

Posted Oct 29, 2025 - 07:54 UTC

This scheduled maintenance affected: Auto Assignment.