HS Dashboard FAQ's Section – Service Degradation

Incident Report for Helpshift

Resolved

The intermittent service degradation in the FAQ section of the HS Dashboard has been resolved. Please feel free to contact our support team if you encounter any further issues related to the same.

Thank you for your patience and understanding.
Posted Oct 17, 2026 - 00:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 17, 2026 - 00:24 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 17, 2026 - 00:19 UTC

Update

We are continuing to investigate this issue.
Posted Oct 17, 2026 - 00:18 UTC

Investigating

We are currently experiencing service degradation in the FAQ section of the HS Dashboard. Our team is investigating the issue and working to resolve it as quickly as possible. We will provide further updates as more information becomes available.
Posted Oct 16, 2026 - 23:54 UTC
This incident affected: FAQ.
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