Helpshift Automations Service Disruption

Incident Report for Helpshift

Resolved

This incident has been resolved.
Posted Apr 01, 2026 - 10:28 UTC

Investigating

We are currently experiencing a service outage affecting Helpshift Automations. At the moment, users may be unable to create new automations or load existing ones.

Our engineering team is actively working to restore the service as quickly as possible.
Posted Apr 01, 2026 - 10:16 UTC
This incident affected: Time Based Automation and New Issue Automation.