Server Maintenance

Scheduled Maintenance Report for Helpshift

Completed

The scheduled maintenance has been completed.

Posted Dec 08, 2025 - 03:10 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 08, 2025 - 02:40 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Dec 08, 2025 - 01:35 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Dec 07, 2025 - 14:44 UTC

Scheduled

We will be performing scheduled maintenance on 2025-12-08 at 2:40 am - 3:10 am UTC. During this time.

There may be intermittent slowness or 5XX errors across all end-user and agent actions. These requests should succeed upon retry. The impact is expected to last for approximately 5 minutes.

Posted Dec 07, 2025 - 14:43 UTC

This scheduled maintenance affected: Helpshift Dashboard and End-User Flows.