Auto assignment is not working
Incident Report for Helpshift
Resolved
This incident has been resolved.
Posted Oct 30, 2023 - 10:32 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 30, 2023 - 09:58 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 30, 2023 - 09:57 UTC
Update
We are still investigating on the issue
Posted Oct 30, 2023 - 09:45 UTC
Investigating
Currently we experiencing the issue auto assignment is not working. Our team are investigating on the issue
Posted Oct 30, 2023 - 08:09 UTC
This incident affected: Management Portal.
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