Agent/Supervisor dashboard was unavailable for some time

Incident Report for Helpshift

Resolved

The issue is now resolved and the agent/supervisor dashboard is back up.
Posted Nov 13, 2018 - 21:52 UTC

Monitoring

We are currently recovering from an outage to the agent/supervisor dashboard. We will provide an update as we confirm the issue has been resolved.
Posted Nov 13, 2018 - 21:38 UTC
This incident affected: Management Portal.