Agent/Supervisor dashboard may see degraded performance

Incident Report for Helpshift

Resolved

The maintainance is complete. All systems are working as expected. The incident is resolved.

Posted Nov 14, 2018 - 20:07 UTC

Monitoring

We are conducting emergency maintenance to our service. Agents/Supervisors may see a degraded dashboard performance during this time. We will provide an update as we confirm the issue has been resolved.

Posted Nov 14, 2018 - 17:49 UTC

This incident affected: Management Portal.