System Update

Scheduled Maintenance Report for Helpshift

Completed

The scheduled maintenance has been completed.

Posted Sep 16, 2025 - 10:23 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 16, 2025 - 09:23 UTC

Scheduled

We will be extending our scheduled maintenance to September 16, 2025, 10:00 AM UTC. During this period, the below feature will see some degree of latency:
Auto-assignment

Posted Sep 16, 2025 - 09:22 UTC

This scheduled maintenance affected: Auto Assignment.