System Update

Scheduled Maintenance Report for Helpshift

Completed

The scheduled maintenance has been completed.

Posted Oct 21, 2026 - 19:08 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 21, 2026 - 17:20 UTC

Scheduled

We are currently performing unscheduled maintenance, which may result in delays when accessing support services through support.helpshift.com. During this period, users may experience slower response times, delays in support request processing, or temporary interruptions to certain support-related services.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide further updates as more information becomes available.

Thank you for your continued support and cooperation.

Posted Oct 21, 2026 - 17:17 UTC

This scheduled maintenance affected: Web Support Page.