Service Maintenance

Scheduled Maintenance Report for Helpshift

Completed

The scheduled maintenance has been completed.

Posted May 16, 2024 - 04:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 16, 2024 - 02:30 UTC

Update

We will be performing scheduled maintenance on 2024-05-16, 2:30am - 3:30 am. During this time, users can expect some 5xx errors for following features.

TinyURL

Push notifications

Show logs

Smart intents

Webhooks

Posted May 15, 2024 - 20:51 UTC

Scheduled

We will be performing scheduled maintenance on 2024-05-16, 2:30am - 4:00 am. During this time, users can expect some 5xx errors for following features.

TinyURL

Push notifications

Show logs

Smart intents

Webhooks

Posted May 15, 2024 - 17:25 UTC

This scheduled maintenance affected: Webhooks, Smart Intents, Push Notifications, Tiny URL, and Show Logs.