System Update

Scheduled Maintenance Report for Helpshift

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 28, 2026 - 04:30 UTC

Scheduled

We will be performing a system update on April 28, 2026, from 4:30 AM to 8:30 AM UTC.
During this time the following components will be affected.

- Text Templates

During this maintenance window, there will be intermittent downtime affecting the Text Templates service. Users may experience issues loading or viewing text templates while the update is in progress.

We appreciate your patience and understanding as we work to improve system performance.

Posted Apr 27, 2026 - 09:32 UTC

This scheduled maintenance affects: Text Template.