FAQ Analytics API Maintenance
Scheduled Maintenance Report for Helpshift
Completed
The scheduled maintenance has been completed.
Posted Mar 16, 2023 - 05:18 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 16, 2023 - 05:00 UTC
Scheduled
Please be advised that there will be scheduled downtime for FAQ Analytics API from 16 Mar 2023, 5.00 am UTC to 16 Mar 2023, 05.15 am UTC. FAQ analytics API calls may be interrupted for 5-15 mins, if automatic client retries are exhausted during this period of interruption then they'll have to be re-triggered. This is because we are performing a maintenance on our database that requires a downtime as part of a migration.

We apologize for any inconvenience. For more information, or if you have any questions, please contact the Support team.
Posted Mar 13, 2023 - 11:49 UTC
This scheduled maintenance affected: Analytics Dashboard and Issues Analytics API.