CSV Reports Outage

Incident Report for Helpshift

Resolved

We would like to inform you that the CSV reports are fully functional, all reports are getting generated. Latest hourly reports have uploaded successfully. This issue is resolved.

Posted Nov 21, 2023 - 19:41 UTC

Update

We are continuing to investigate this issue

Posted Nov 21, 2023 - 19:01 UTC

Investigating

CSV reports are not operational

Posted Nov 21, 2023 - 14:42 UTC

This incident affected: CSV Reports.