Server Maintenance

Scheduled Maintenance Report for Helpshift

Completed

The scheduled maintenance has been completed.

Posted Sep 05, 2024 - 06:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 05, 2024 - 03:30 UTC

Scheduled

We will be performing scheduled maintenance on 2024-09-05 at 3:30 am - 9:30 am UTC. During this time, there will be a partial impact on,

Live updates on agent dashboard for a 10 minute window - page refresh would be needed to fetch latest state
End users may not see agent typing indicator
Stale agent presence state (online / offline)

Posted Sep 02, 2024 - 10:24 UTC