Issue with webhooks

Incident Report for Helpshift

Resolved

This incident has been resolved.
Posted Aug 08, 2025 - 08:58 UTC

Investigating

We’re happy to share that the issue has now been successfully resolved. We sincerely apologize for any inconvenience this may have caused.
Posted Aug 08, 2025 - 08:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2025 - 08:56 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 08, 2025 - 08:56 UTC

Investigating

We are currently experiencing a service outage affecting the webhook functionality. Our engineering team is actively working to restore the service. We apologize for any inconvenience.
Posted Aug 08, 2025 - 08:30 UTC
This incident affected: Webhooks.
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