Helpshift - Dashboard latency

Incident Report for Helpshift

Resolved

This incident has been resolved.

Posted Aug 06, 2019 - 16:22 UTC

Update

This incident has been resolved.

Posted Aug 06, 2019 - 04:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 05, 2019 - 17:52 UTC

Identified

We have identified a latency issue with the dashboard, we are adding more capacity to fix it. This is an intermittent problem. We will update here shortly.

Posted Aug 05, 2019 - 16:00 UTC

This incident affected: Management Portal.