Network Infrastructure Maintenance (System Scaling)
Scheduled Maintenance Report for Helpshift
Completed
The scheduled maintenance has been completed.
Posted May 08, 2024 - 05:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 08, 2024 - 03:30 UTC
Scheduled
Please note that we have scheduled maintenance (System Scaling) planned for our systems.

Throughout this maintenance period, the following functionalities may experience minor delays:

1] Webhooks
2] Chatbots (Custom Bot, Feedback Bot, Quick Search Bot, Identity Bot)
3] Auto-assignment

If you have any concerns or encounter any issues during or after the maintenance period, please don't hesitate to contact our support team.
Posted May 06, 2024 - 07:08 UTC
This scheduled maintenance affected: Webhooks, Bots, and Auto Assignment.
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