System Update

Scheduled for Jun 25, 04:30 UTC - Jun 26, 06:30 UTC

Scheduled

We will be conducting scheduled maintenance from June 25, 2025, 4:30 AM UTC to June 26, 2025, 6:30 AM UTC.
During this period, the following Real-time operation metrics may temporarily show outdated or stale values:
* Average Time Spent
* Average Time to Assign
* CSAT Scores
* Average Holding Time
* Average Interaction Time
Please note: This is a display issue only. Historical data will remain accurate and unaffected.

Posted Jun 10, 2025 - 15:30 UTC