Delay in loading Dashboard Reports

Incident Report for Helpshift

Resolved

This incident has been resolved.
Posted Feb 04, 2025 - 10:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 04, 2025 - 10:22 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 04, 2025 - 10:22 UTC

Investigating

We are experiencing degraded performance on the Helpshift Dashboard Reports screen and are investigating the issue.
Posted Feb 04, 2025 - 09:59 UTC
This incident affected: Analytics Dashboard.