Issue with Time based automation (China region)

Incident Report for Helpshift

Resolved

This incident has been resolved.

Posted Mar 13, 2024 - 12:39 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 13, 2024 - 12:18 UTC

Investigating

We’re experiencing a service outage with time based automation. Our team is currently working to restore the service. We apologize for any inconvenience. This will have impact only for China region.

Posted Mar 13, 2024 - 12:08 UTC

This incident affected: Time Based Automation.