Intermittent failure with Inbound emails delivery

Incident Report for Helpshift

Resolved

The incident has been resolved.

Posted 3 months ago. Jun 13, 2019 - 21:23 UTC

Monitoring

Fix has been rolled out and we are monitoring the results.

Posted 3 months ago. Jun 13, 2019 - 21:09 UTC

Investigating

Inbound emails are intermittently not getting delivered. We are investigating the issue and will post further updates

Posted 3 months ago. Jun 13, 2019 - 20:55 UTC

This incident affected: Inbound email processing.