We identified a degraded performance on the Helpshift Dashboard at 12:39 pm UTC (April 15). The following were non-operational: - The Full Issue Details page (The page that opens when an issue is clicked on). - The Agent Availability Toggle.
The issue was resolved at 2:04 pm UTC (April 15). All services should now be operational.
Posted about 1 month ago. Apr 15, 2019 - 20:01 UTC