Issue with all Ai services

Incident Report for Helpshift

Resolved

This incident has been resolved.
Posted Aug 12, 2025 - 08:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 12, 2025 - 05:48 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 12, 2025 - 05:12 UTC

Investigating

We are currently experiencing a service outage affecting all AI services. Our engineering team is actively working on this. We apologize for any inconvenience.
Posted Aug 12, 2025 - 04:01 UTC
This incident affected: Language AI and AI Agent Copilot Analytics.
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