Server Maintenance

Scheduled Maintenance Report for Helpshift

Completed

The scheduled maintenance has been completed.

Posted Sep 13, 2024 - 08:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 13, 2024 - 06:30 UTC

Scheduled

We will be performing scheduled maintenance on 2024-09-13 at 6:30 am - 8:30 am UTC. During this time, agents might experience occasional delays on the dashboard for 5-7 mins, which could impact below product areas -

- Private Notes
- Languages AI translations
- Preissues Flow
- Sentiment Analysis
- Player Engagement Portal

Posted Sep 13, 2024 - 06:02 UTC

This scheduled maintenance affected: Language AI, Pre-issue flow, Private Notes, Sentiment Analysis, and Helpshift Dashboard.