System Update

Scheduled Maintenance Report for Helpshift

Completed

The scheduled maintenance has been completed.

Posted Jan 08, 2026 - 08:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 08, 2026 - 05:30 UTC

Scheduled

We will be conducting a system update from January 08, 2026, 05:30 AM UTC to January 08, 2026, 8:30 AM UTC. During this period, the below feature will see some degree of latency:
Auto-assignment

Posted Jan 07, 2026 - 16:35 UTC

This scheduled maintenance affected: Auto Assignment.