Dashboard Analytics: Stale Data

Incident Report for Helpshift

Resolved

This incident has been resolved.

Posted Aug 08, 2019 - 14:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 08, 2019 - 13:26 UTC

Update

Dashboard Analytics and PowerBI content packs will be updated within next 2.5 hours.

Posted Aug 08, 2019 - 10:26 UTC

Identified

We've identified the issue and fix is being implemented. Dashboard Analytics will be updated within the next 4 hours. Analytics API and PowerBI content packs will be updated within the next 3 hours.

Posted Aug 08, 2019 - 07:21 UTC

Investigating

We are currently investigating this issue.

Posted Aug 08, 2019 - 05:14 UTC

This incident affected: Analytics Dashboard.