System Update

Scheduled Maintenance Report for Helpshift

Completed

The scheduled maintenance has been completed.

Posted Aug 05, 2025 - 09:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 05, 2025 - 05:30 UTC

Scheduled

We will be conducting scheduled maintenance from August 05, 2025, 5:30 AM UTC to August 05, 2025, 9:00 AM UTC. During this period, the below feature will see some degree of latency:
Auto-assignment

Posted Aug 04, 2025 - 11:37 UTC

This scheduled maintenance affected: Auto Assignment.