Scheduled Maintenance

Scheduled Maintenance Report for Helpshift

Completed

The scheduled maintenance has been completed.

Posted Jan 22, 2026 - 04:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 22, 2026 - 04:00 UTC

Scheduled

We will be performing a system update on January 22, 2026, from 4:00 AM to 4:30 AM UTC.

During this window, users and agents may experience intermittent slowness or 5XX errors across the platform. These actions are expected to succeed upon retry within 5–10 minutes.

We appreciate your patience while we complete this update.

Posted Jan 19, 2026 - 08:50 UTC